Privacy policy

Article 1 – Personal data we process

This privacy statement applies to Supplied B.V., operating under the trade name Welcome2Holland (“we” or “us”).
Supplied B.V. is responsible for the processing of your personal data as described in this statement.
We process your personal data because you use our services and/or because you have provided this information to us yourself.

1. Data you provide directly (e.g. through our order or contact form):
• First and last name
• Phone number
• Email address
• Address details (street name, house number, postal code, city)
• Requested delivery date
• If applicable: name of your landlord or employer

2. Data collected automatically when you use our website:
• IP address
• Location data
• Information about your activity on our website
• Internet browser and device type

3. Data received from third parties:

In some cases, we may receive your personal data from your employer or relocation partner.
This information is used solely to plan and carry out the delivery and installation of your furnishings.

Article 2 - Data from minors

Our services are not directed at persons under the age of 16.
If we collect personal data from minors, explicit consent from a parent or guardian is required.
If you believe that we have collected personal data from a minor without such consent, please contact us at info@welcome2holland.com.

Article 3 - Purposes and legal grounds for processing

We process your personal data for the following purposes:
• To communicate with you (by phone or email) in order to perform our services
• To improve our website and services
• (If applicable) To provide targeted advertising

All processing is based on one of the legal grounds set out in Article 6 of the GDPR, such as the performance of a contract, compliance with a legal obligation, legitimate interests, or your consent (when required).

Article 4 - Retention period

We do not retain your personal data longer than is necessary for the purposes for which it was collected.
When the data is no longer needed, it will be deleted or anonymised.

Article 5 - Sharing of data

We do not sell your personal data to third parties.
We only share your data with processors working on our behalf or when required by law.
We have processing agreements in place with all such partners to ensure the protection and confidentiality of your data.

Article 6 - Cookies

We use cookies to ensure the proper functioning of our website and to analyse its usage.
You can disable cookies by adjusting your browser settings.
Where required by law, we will request your consent before placing non-essential cookies.

Article 7 - Your rights

You have the right to:
• Access your personal data
• Correct or delete your personal data
• Object to or restrict the processing of your data
• Request data portability
• Withdraw your consent at any time

To exercise these rights, please send your request to info@welcome2holland.com.

Article 8 - Security of personal data

We take appropriate technical and organisational measures to protect your personal data against misuse, loss, unauthorised access, or disclosure.

Article 9 - Complaints

If you believe that we are not complying with data protection laws, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://autoriteitpersoonsgegevens.nl.

Article 10 - Changes

We may update this Privacy Policy at any time.
The most recent version will always be available on this page.

This version was last revised on 7 October 2025.